Pacific College of Health and Science Help Center

    Support Home Administration Password Reset Resetting Password on Computer or Office 365 Off and On Campus
    Student?Click here for student support

    Resetting Password on Computer or Office 365 Off and On Campus

    June 11th, 2019

    Note

    When you change your password it will be updated for the following systems:

    • MyPCOM   
    • All Office365 applications including but not limited to OneDrive, Skype For Business, Teams, Office Applications  
    • Campus Vue
    • PC_Administration wireless network 
    • Printing
    • Pacific College Support website
    • Pacific College Computer

    Reset Password On MAC (On Campus)

    Step 1

    If your password has expired and needs to be changed. You will be prompted with the below screen when you login.

    Step 2

    Type in your new password twice then click the Reset Password button.

    Reset Password via Office 365 then on MAC (Off Campus)

    Step 1

    If you login to Office 365 online and you are prompted with the below screen to change your password and you are off campus. Type in your old password and then type your new password twice then click Sign In. Then follow the steps below 

    Step 2

    Login to the VPN by clicking on the icon in the system tray and then clicking San Diego VPN.  It will let you know once the VPN has connected.


    Step 3

    Please go to System Preferences then Users and Groups

    Step 4

    Then click on the Change Password button


    Step 5

    Type in your old password and type in your new password twice. Then click on Change Password.

    Reset Password on MAC (Off Campus)

    Step 1

    If you login to Office 365 online and you are prompted with the below screen to change your password and you are off campus. Ignore this message and do not change your password on this screen. Exit out of this screen and follow the steps below

    Step 2

    Login to the VPN by clicking on the icon in the system tray and then clicking San Diego VPN.  It will let you know once the VPN has connected.


    Step 3

    Please go to System Preferences then Users and Groups

    Step 4

    Then click on the Change Password button


    Step 5

    Type in your old password and type in your new password twice. Then click on Change Password.

    Reset Password On Windows (On Campus)

    Step 1

    If your password has expired and needs to be changed. You will be prompted with the below screen when you login.

    Step 2

    Type in your new password twice then click the Enter button.


    Reset Password via Office 365 then on Windows (Off Campus)

    Step 1

    If you login to Office 365 online and you are prompted with the below screen to change your password and you are off campus. Type in your old password and then type your new password twice then click Sign In. Then follow the steps below

    Step 2

    Login to the VPN by clicking on the up arrow at the bottom right of the desktop then right click on the VPN icon and choose Connect to San Diego VPN. It will let you know once the VPN is connected

    Step 3

    You will either be prompted to change your password or you can click Ctrl+Alt+Del then choose Change a Password.

    Step 4


    On the change password screen type in your old password then type the new password you created above twice then hit Enter. It will inform you the password was changed.


    Reset Password on Windows (Off Campus)

    Step 1

    If you login to Office 365 online and you are prompted with the below screen to change your password and you are off campus. Ignore this message and do not change your password on this screen. Exit out of this screen and follow the steps below

    Step 2

    Login to the VPN by clicking on the up arrow at the bottom right of the desktop then right click on the VPN icon and choose Connect to San Diego VPN. It will let you know once the VPN is connected

    Step 3

    You will either be prompted to change your password or you can click Ctrl+Alt+Del then choose Change a Password.

    Step 4


    On the change password screen type in your old password then type the new password you created above twice then hit Enter. It will inform you the password was changed.




    Table of Contents

      Related Questions

      Can’t find what you’re looking for?

      Use the form below to submit a ticket, we will get back to you as soon as we can!



      By submitting this form, you attest that the concern or complaint is an honest account of what transpired and agree to allow Pacific College to review and investigate the matter.

      The college recognizes that confidentiality is important. The college will make every effort to respect the confidentiality and privacy of all parties involved. When looking into the matter, particularly when a grievance is filed, the school will pay attention to any due process or other rights the accused might have.