Pacific College of Health and Science Help Center

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    Grant Login Access

    June 10th, 2019

    If you need help resolving a problem, you can grant login access to your account to a Salesforce administrator or a support representative.

    By default, your company’s administrators can access your account without any action from you. If your organization requires users to grant login access to administrators, you can grant access for a specified duration.

    For security reasons, the maximum period for granting access is 1 year. Once you granted access, administrators or support representatives can use your login and access your data to help you resolve problems.

    1. From your personal settings, enter Login Access in the Quick Find box, then select the option to grant login access.
    2. Set the access expiration date by choosing a value from the picklist.
    3. Click Save

    If an administrator, support representative, or publisher makes setup changes using your login, the setup audit trail lists the changes and the username. In some organizations, records of clicks made by an administrator logged in as you are also kept for auditing purposes.

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    By submitting this form, you attest that the concern or complaint is an honest account of what transpired and agree to allow Pacific College to review and investigate the matter.

    The college recognizes that confidentiality is important. The college will make every effort to respect the confidentiality and privacy of all parties involved. When looking into the matter, particularly when a grievance is filed, the school will pay attention to any due process or other rights the accused might have.