Course meetings need to have authentication turned off and waiting rooms turned on and set to allow logged-in users to bypass the waiting rooms. Clinic Zoom meetings are set up differently. For clinics, waiting rooms are turned on for everyone, including students. So, for the clinic, guest speakers and patients are all admitted by the supervisor.
Go to the Pacific College Zoom Portal
Go to the user's profile settings
Verify the waiting room is turned on and that users who are not in your account and not part of your whitelisted domains will go in the waiting room.
Go to the course by searching in courses
Go to participants from the Course Dashboard
Click on the Instructor to access their profile
Under Administration, click Log in as
Go to the Zoom LTI in the General Course Information section
Click the Meeting next to the Day and Time requested
Click Edit this Meeting
Uncheck Require authentication to join
Click Save
Use the form below to submit a ticket, we will get back to you as soon as we can!